This Privacy Policy describes how Milano Drop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit milanodrop.de (the "Site"), use our services, make a purchase from them, or otherwise communicate with us regarding the Site (collectively, the "Services").

For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor or any other person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

SECTION 1 - CHANGES TO THE PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by law.

SECTION 2 - COLLECTION AND USE OF YOUR PERSONAL INFORMATION
To provide the Services, we collect the information listed below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

SECTION 3 - WHAT PERSONAL DATA WE COLLECT
The types of personal information we receive about you depend on how you interact with our site and use our services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you
The information you provide to us directly through our Services may include:

• Contact information – including your name, address, telephone number and email address.
• Order information – including your name, billing address, shipping address, payment confirmation, email address and phone number.
• Account information – including your username, password, security questions, and other information used for account security.
• Customer support information – including information you include in your communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information we collect about your use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information about your interaction with the Services.

Information received from third parties
Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies that support our site and services, such as Shopify.
• Our payment processors who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with the products or services you have requested in order to fulfill our contract with you.

When you visit our site, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we receive from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

SECTION 4 - USE OF YOUR PERSONAL DATA
Provision of products and services
We use your personal information to provide you with the Services and to fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging for shipping, facilitating returns and exchanges, and other features and functionality related to your account.

Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending marketing and promotional messages by email, text message, or postal mail, and displaying advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our Site and other websites.

security and fraud prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities.

SECTION 5 - COOKIES
Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with the provision of our store through Shopify, please visit https://www.shopify.com/legal/cookies . We use cookies to operate and improve our site and services (including remembering your actions and preferences), perform analytics, and better understand user interaction with the services.

SECTION 6 - DISCLOSURE OF YOUR PERSONAL DATA
In certain circumstances, we may share your personal information with third parties for the purpose of performing a contract, for legitimate purposes and for other reasons subject to this Privacy Policy.

SECTION 7 - YOUR RIGHTS
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and only apply in certain circumstances. In certain cases, we may refuse your request to the extent permitted by law.

• Right to access/information : You may have the right to request access to the personal data we hold about you.
• Right to erasure : You may have the right to request that we erase any personal information we hold about you.
• Right to rectification : You may have the right to request the rectification of inaccurate personal data.

SECTION 8 - INTERNATIONAL USERS
Please note that we may transfer, store and process your personal data outside the country in which you live. Your personal data will also be processed by employees and third-party service providers and partners in those countries.

SECTION 9 - CONTACT
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at hallo@milanodrop.de .